Talking on Phone

 

TELEPHONING

Have you ever made a telephone call?

How do you make the call? Using a telephone set at home? A mobile phone?

Who do you frequently call?

When do you usually need to make a call?

Who has ever made a telephone call in English? To whom?

SEE THIS EXAMPLE...!!!

 

Secretary    : Good morning, TOY Industries. Can I help you?

Mr. Smith  : Hello. May I speak to Ms. Belinda, please?

Secretary    : I’m sorry. She’s not in. Would you like to leave a message?

Mr. Smith  : Yes, please. This is Mr. Smith.

Secretary    : Is that J-I-M?

Mr. Smith  : No, it’s S-M-I-T-H.

Secretary    : All right.

Mr. Smith  : Could you please tell her the meeting is on Sunday at 10: 00.

Secretary    : Sunday at 10: 00.

Mr. Smith  : And would you ask her to phone me this morning?

  My number is 638-9047.

Secretary    : 638-9047. Yes Mr. Smith. I’ll give Ms Graham the messages.

Mr. Smith  : Thank you. Goodbye.

Secretary    : Goodbye.

        In a phone conversation, you must use special expressions if you want to ask for something or ask somebody to do something in a polite or formal way. Here are the expressions:

You can use the expressions to start a conversation on phone.

• Hello. This is ....

• Hello. ... speaking.

• Can I speak to ....

• May I speak to ....

You can use the expressions to extend a conversation

on phone.

• Hold on, please.

• By the way.

• Furthermore, ....

• Moreover, ....

You can use the expressions to end a conversation.

• See you then. Bye.

• I’ll call you later.

• All right. See you again, Sir/Ma’am. Thank you very much